Bokifa

Have more questions?

Here are the most important FAQs for purchasing eBooks on DepthLeap. If you have additional questions, please contact us.

1. How can I download my purchased eBook?

After completing your payment:

  1. Log in to your DepthLeap account.

  2. Go to the “My Orders” page.

  3. Locate the purchased eBook and click the “Download” button. If you encounter any issues, please contact us at liyucheng746@gmail.com.

2. What if I don't receive my eBook after payment?

Once payment is completed, the eBook download link will be generated immediately. If you haven’t received it:

  1. Check your email, including your spam folder.

  2. Log in to your account and go to the “My Orders” page to check for the download link.

  3. Contact us with your order number to verify the issue.

3. What eBook formats does DepthLeap support?
  • PDF: Suitable for computers and tablets.

  • EPUB: Ideal for eReaders (e.g., Kindle, Kobo).

  • MOBI: Compatible with some Kindle devices.

  • Flipbook: Interactive page-flipping format for online viewing. Please ensure your device supports these formats before purchasing.

4. Can I get a refund?

eBooks are digital products and are generally non-refundable once downloaded. However, exceptions include:

5. Which devices can I use to read my eBook?
  • Computers: Via PDF readers (e.g., Adobe Acrobat).

  • Smartphones and tablets: Using apps that support PDF/EPUB formats (e.g., Kindle, iBooks).

  • eReaders: Such as Kindle or Kobo.

  • Browsers: For Flipbook format online reading.

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